Real-Time Video Analytics to Detect Billing Fraud, Sweethearting & Theft
Retail shoplifting today happens silently—during billing, self-checkout, and employee-assisted transactions.
Tentosoft's AI video analytics platform helps retail stores in India and multi-location chains detect shoplifting behaviors in real time using intelligent CCTV analytics, transaction validation, and centralized monitoring—without changing existing cameras or POS systems.
"What are the common ways shoplifting happens in retail stores?"
Below are the 10 most frequent shoplifting and billing fraud patterns observed in modern retail environments.
Cashiers intentionally skip scanning items for known customers, leading to revenue loss with valid payment receipts.
Customers place items in bags without scanning or ignore missed scans.
Lower-value barcodes scanned for higher-value items.
Expensive items replaced with cheaper packaging or variants.
Customer pays for some items but exits with concealed unpaid products.
Returned items without valid purchase or reused receipts.
Bill cancellations, drawer openings, or manual overrides after checkout.
Cashiers miss items placed under carts or inside bags.
Customers distract cashiers during fast billing to skip items.
Low-value repeated theft causing large monthly losses.
Tentosoft converts CCTV from recording devices into intelligent loss-prevention tools.
Retail video analytics is not only about preventing theft. Tentosoft helps retailers gain actionable business insights by analyzing customer movement, store behavior, and space utilization using the same existing CCTV infrastructure.
Tentosoft works seamlessly with your existing CCTV cameras and NVRs, regardless of brand. Avoid expensive hardware upgrades while gaining centralized monitoring, AI health checks, and advanced analytics instantly.
No Camera or NVR Replacement Required
Works With Existing Camera
Reliable Centralized CCTV Monitoring
Deploy centralized cctv monitoring without replacing cameras or nvrs. Tentosoft integrates seamlessly with multi-brand, multi-vendor setups
Avoid costly hardware upgrades and repeated site visits by managing all locations remotely from a single platform.
Real-time alerts, motion-based monitoring, and AI intelligence ensure incidents are identified and acted on immediately.
AI continuously checks camera, NVR, and storage health every second — preventing failures before they impact security or compliance.
Keep video footage securely stored on-premise to meet compliance, bandwidth, and data privacy requirements without cloud dependency.
From a few sites to hundreds of locations, Tentosoft scales effortlessly while supporting industry-specific AI analytics and workflows.
We've worked with hundreds of companies ranging from seed-stage startups to small businesses to massive public companies.
Book a DemoEverything you need to know about how AI video analytics prevents retail theft, sweethearting, and inventory shrinkage.